FAQs

Where are the boards made? 

Designed in Melbourne, sourced from China. 

Can the boards be recycled?

Yes, however these are durable and designed to love forever.

How do I wash my board?

Wash with warm soapy water or on the top rack of your dishwasher.

What are the boards made from?

We've prioritised durability and longevity with this range, so they are made from a high quality, FDA-approved plastic. They can tolerate heat from your dishwasher, will not warp or release nasty toxins.

If i order other items with my pre-order, when will these be dispatched?

For customers purchasing a Pre-order item with other in-stock items, your order will only be dispatched once all items are in-stock. Which means you will have to wait until the Pre-order item arrives before your in-stock items are shipped.


If you wish to have your in-stock items shipped ahead of a Pre-order item, please place separate orders.

What happens if the release date changes?

All of our dispatch dates are approximate only. Your Pre-order item may arrive slightly early or late.

If your Pre-order item is more than 10 business days late to be dispatched and you would like to cancel your item, please reach out to hello@pinchyproducts.com.au to organise a full refund.

Please note, once an item has been processed the refund will not be available.

When will my item be dispatched?

Items will be dispatched once they arrive at the Pinchy HQ warehouse. Please ensure you include a valid email address in your order to receive email updates.

Do you ship to the USA?

Unfortunately we have temporarily paused shipments to the USA due the current import tariffs.

We hope to resume selling to our valued US customers in the near future.

We appreciate your support and please ensure you have subscribed to the Pinchy site for shipping updates

Do you gift wrap?

Our boards come in a thick and sturdy 100% cotton tote bag which doubles as the perfect gift wrapping. We handwrite every card so please add a note to your order and we will write it for your loved one <3

Do you have a physical shop I can visit?

Not yet! But we will be available in boutique stores around Australia very soon! If you're interested in becoming a stockist - please email hello@pinchyproducts.com.au