Australia

All Pinchy Products are shipped with Australia Post eParcel service to ensure your parcel arrives smoothly and safely.

CHOPPING BOARDS

  • Melbourne Metro $10.00 (3-7 business days)
  • Outside Melbourne Metro $15.00 (5-10 business days)
  • Express: $20.00 (1-3 business days)

Free shipping on orders over $150.00 AUD to METRO areas

PINCHY MERCH 

  • Standard Australia-wide: $5.00 (3-7 business days)
  • Express: $10.00 (1-3 business days)


Free shipping on orders over $150.00 AUD to METRO areas.

TRACKING

Once your order has been dispatched you will receive an email with tracking details. Please don't hesitate to contact us if you have any questions about your parcel.

International

We currently ship to 25 countries around the world <3

Please note due to the shipping costs of sending items from Australia, the price is based on weight, with the limit being 3kg (2 boards).

If you wish to purchase more, please email us at hello@pinchyproducts.com.au to organise shipping. 

If your country or location is not available, please reach out to us and we will do our best to help! :)

CURRENCY, TAXES & TAX DUTY

Orders to countries outside Australia may be subject to import duties and/or taxes, which are applied when your package reaches your country. Your order is shipped on a DDU (Delivery Duty Unpaid) basis. We are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs. For more information, please contact your local customs office.

Regular post international orders may take up to 20 business days for delivery.Express post via Sendle usually takes between 5-10 business days for delivery.

If your country is not on the list of available countries for shipping please contact our customer service team hello@pinchyproducts.com.au and we will help guide you as best as we can.

Refund Policy

In the unlikely event that your Pinchy Products board is damaged please contact us at hello@pinchyproducts.com.au for next steps.

Notification of faulty or damaged products must be received by Pinchy Products within 48 hours of the package being received.

Pinchy Products will provide instructions on how to return goods in an appropriate manner.

Unfortunately we do not provide refunds on change of mind.